Privacy Policy & Terms of Entry
SMUT ATHENS (“SMUT”, “we”, “us”), acting as data controller, respects your privacy and is committed to protecting your personal data in accordance with applicable legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Greek data protection laws.
This policy explains how we collect, use, and protect your personal data when you visit or make a purchase through our website (the “Site”).
1. Data Controller
SMUT ATHENS is the data controller for all personal data collected through the Site.
For any data protection inquiries, you may contact us via:
2. Personal Data We Collect
When you make or attempt to make a purchase, we collect:
- Name
- Billing and/or shipping address
- Payment details (processed securely via third-party providers)
- Email address
- Phone number
(“Order Information”)
When you browse the Site, we automatically collect:
- IP address
- Browser type and device information
- Time zone
- Pages visited and interaction data
(“Device Information”)
This data is collected via cookies, log files, and similar technologies.
3. Purpose of Processing
We process your personal data for the following purposes:
- To process and fulfill orders
- To communicate with you regarding your purchase
- To prevent fraud and ensure transaction security
- To improve our services and user experience
- To provide relevant updates, where permitted
Processing is based on:
- Contractual necessity (order fulfillment)
- Legal obligations
- Legitimate business interests
4. Sharing of Data
We may share your data with trusted third parties, including:
- Payment and e-commerce providers (e.g. SumUp)
- Analytics services (e.g. Google Analytics)
- Operational service providers
All third parties are contractually bound to process your data solely on our behalf and in compliance with GDPR.
We may also disclose data where required by law or to protect our legal rights.
5. International Transfers
Where necessary, data may be transferred outside the EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time (where applicable)
- Request data portability
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
7. Data Retention
We retain personal data only as long as necessary for:
- Contractual obligations
- Legal and tax requirements
- Legitimate business purposes
8. Entry Policy & Door Discretion
By purchasing a ticket, you acknowledge and accept that entry to the venue is subject to the club’s door policy and internal regulations.
SMUT ATHENS operates a curated admission policy. Final admission remains at the discretion of the venue and its authorized staff, in accordance with applicable law.
A valid ticket does not constitute an unconditional right of entry. In cases of refusal of entry, our refund policy applies in line with consumer protection legislation.
9. Updates
We may update this policy from time to time to reflect legal or operational changes.
10. Contact
For any questions regarding this policy or your data:
